PRIVACY POLICY

Last updated: November 2026.

This policy explains what information the docecatorce.com website collects, how we use it and what you can do about it. It is written in plain language and describes how this site actually works. It applies only to docecatorce.com: the websites we build for our clients have their own policies.

  1. Who is responsible for your information
    DoceCatorce Agency LLC, 5432 NW 110 Ave, Doral, FL 33178, United States. Our team works from Barquisimeto, Venezuela. For any privacy matter, write to contacto@docecatorce.com.

  2. What we collect
    Information you send us. The contact form asks for your name, phone number, email address and a message. The form on the services page also asks which service you are interested in and a description of your project. If you email us or message us on WhatsApp, we receive whatever you send through that channel.
    Information collected while you browse. The analytics and advertising tools described in section 4 record technical data about your visit: pages viewed, device and browser type, approximate location and how you arrived at the site.
    We do not ask for payment details, identity documents or passwords on this site.

  3. How we use it
    We use form submissions to answer your inquiry, prepare a quote or proposal if you ask for one, and follow up on that conversation. We use browsing data to learn which pages are useful, measure whether our ads work and show the agency's ads to people who have already visited the site.
    We do not sell or rent your information. We do not add you to mass mailing lists without your permission.

  4. Third-party tools used on this site
    Google Analytics: measures visits and how the site is used.
    Google Ads: measures the results of our Google ads and lets us show them to people who visited the site.
    Meta Pixel: measures the results of our Facebook and Instagram ads and lets us show them to people who visited the site.
    Google reCAPTCHA: protects the forms against spam and automated submissions.
    Google Maps: displays our location map on the contact page.
    Elfsight: displays the reviews from our Google profile on the contact page. It loads from Elfsight's servers, which may log your IP address and technical details about your browser.
    Each of these companies handles data under its own policy. See Google's at policies.google.com/privacy, how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, Meta's at facebook.com/privacy/policy, and Elfsight's at elfsight.com/privacy-policy.

  5. Cookies and how to turn them off
    The tools above use cookies and similar identifiers in your browser. You can block or delete them in your browser settings. You can also opt out of Google Analytics with Google's official add-on (tools.google.com/dlpage/gaoptout), choose which ads Google shows you at myadcenter.google.com, and adjust Facebook and Instagram ads in your account's ad settings. If you block cookies the site still works, although the form may ask you to confirm you are not a robot.

  6. Who we share it with
    Form messages arrive in the agency's inbox and are read by our team in Venezuela and the United States. Data also passes through the providers that run the site: the server that hosts it, the email service and the tools in section 4. We would only hand over information to an authority if required by law.

  7. How long we keep it
    We keep messages for as long as the conversation or working relationship lasts, and afterwards for as long as needed to meet legal and accounting obligations. If you ask us to delete them sooner, we will, except for anything the law requires us to keep.

  8. Your rights
    You can ask us what information we hold about you, to correct it, to delete it or to stop contacting you. Just email contacto@docecatorce.com. We reply within a reasonable time, usually in less than 30 days.

  9. Security
    The site uses an encrypted connection (HTTPS) and only our team can access the messages we receive. No system connected to the internet is completely secure, but we take reasonable measures to protect your information.

  10. Children
    This site is intended for businesses and professionals. We do not knowingly collect information from children under 13.

  11. Changes to this policy
    If we change how we handle information, we will update this page and the date at the top.

See also our Terms of Use. Leer esta política en español.